OUR PROCESS
Early Evaluation + Timely Reporting + Legal Analytics = Informed Decisions & Predictable Results.
Most Law Firms Claim To Be
DIFFERENT

However, upon close examination they are tough to distinguish. Ours is not.

We’ve designed processes, procedures, and software to work more efficiently, conduct deeper analysis, produce certainty and consistency, and improve litigated results. Smith Freed Eberhard’s mission is to change the way defense firms do business. We know that our clients’ needs have changed over the years and that many traditional defense firm models are outdated. As a firm that looks to build deep partnerships with its clients for decades to come, we have transformed and invested in innovative processes, technology, and people. While change is difficult, we have been able to develop defense strategies which lower overall cost and improve communication, predictability, and ultimate outcome.

Our Process
Litigation Management

We have spent the last 30+ years perfecting the art and business of defense litigation. Our belief in solving problems is the driving force for our numerous technology, training, trial, and legal analytic enhancements. Successful litigation results come from a blend of both art and science. This combination gives our firm an advantage in each and every case we defend for our clients. Our approach:

  • Review Litigation and Billing Guidelines
  • Identify and Negotiate All Possible Opportunities for Early Settlement
  • Accurate & Early Indemnity Evaluation
  • Developing a Winning and Efficient Litigation Strategy
  • Budgeting Fees for the Case
  • Reporting, On-Time, No Fluff
  • Track and Review Case Progress Utilizing Metric Dashboards and Account Management
  • Submit Timely Billing and Review Write Downs To Ensure Guideline Compliance
  • Review Matter Performance and Outcome by Sharing Matter and Account Performance Dashboard

Case Analytics, Guided by Internal Account Management, Ensure Litigation Guideline Adherence, the Identification of Successful Trends, and the Earliest Possible Settlement Opportunities.

Smith Freed Eberhard’s account management platform gives our firm the discipline of tracking and managing insurance carrier legal Key Performance Indicators. The primary KPIs that we manage and evaluate are:

  • Cost Per File
  • Cycle Time
  • Fees to Budget
  • Fees to Indemnity
  • Initial Offer to Settlement or Verdict
  • Hard Costs (Experts, Discovery, Vendors, Etc.)

Legal Technology
More Efficient & Effective Litigators

Smith Freed Eberhard actively reviews and acquires technology that makes us better lawyers and a more desirable firm to partner with. We have invested heavily in our infrastructure and cyber security to ensure our clients are protected, litigation costs are reduced, and results are optimized.

  • Technology replaces travel whenever possible – We look for every opportunity to work smarter and reduce costs for our clients.
  • Remote access for attorneys minimizes fixed overhead expenses resulting in cost efficiencies that are passed on to our clients.
  • Paperless operating environments streamline case management.

Let’s talk

Tell us about your legal challenge.
We’ll tell you how we can help.